忘记密码不发送电子邮件

本文介绍了忘记密码不发送电子邮件的处理方法，对大家解决问题具有一定的参考价值，需要的朋友们下面随着小编来一起学习吧！ 问题描述

想知道能不能帮到我.我安装了Magento，当客户选择忘记密码"时，系统不会发送重置密码电子邮件.

Wonder if you can help me. I have a Magento installation and when a customer selects "forgot password" the system does NOT send the reset password email.

所有其他电子邮件都可以正常工作.我已经设置了新密码模板，并在Magento的管理员中分配了它.

All the other emails are working fine. I have setup the New Password template and assigned it in the admin of Magento.

我一辈子都想不通为什么为什么只有重置密码电子邮件没有发送而其他电子邮件却如此.

I can't for the life of me figure out why only the Reset password emails are not sending and the others are.

请帮助.

谢谢， Ev

推荐答案

要解决此问题，只需删除主题在app/design/frontend///layout/中使用的自定义customer.xml，因此采用默认布局将使用带有基本主题(在app/design/frontend/base/default/layout/customer.xml中)附带的

To solve the issue it is enough to delete the custom customer.xml used by your theme in app/design/frontend///layout/, so default layout shipped with base theme (in app/design/frontend/base/default/layout/customer.xml) will be used.

或者可以将自定义的customer.xml更新为包括以下部分:

Or the custom customer.xml can be updated to include the following section:

<customer_account_resetpassword translate="label"> <label>Reset a Password</label> <remove name="right"/> <remove name="left"/> <reference name="head"> <action method="setTitle" translate="title" module="customer"> <title>Reset a Password</title> </action> </reference> <reference name="root"> <action method="setTemplate"> <template>page/1column.phtml</template> </action> <action method="setHeaderTitle" translate="title" module="customer"> <title>Reset a Password</title> </action> </reference> <reference name="content"> <block type="customer/account_resetpassword" name="resetPassword" template="customer/form/resetforgottenpassword.phtml"/> </reference> </customer_account_resetpassword>